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Common Questions and Answers

How can reporting my monthly rental payments impact my credit score?
Typically rent payments are your largest expense each month, so we believe you should get 'credit' for making these payments on-time. We have seen residents credit scores increase over 40 points in a short amount of time; however, you need to maintain good standing with your other creditors as well, such as your auto loan, credit cards, etc.*

Can my friends and family participate in this program?
They can, but only residents 'on the lease' of a Laramar managed property are eligible for the rental payment reporting. Resident-Link subscribers must be a party to the lease. Friends and Family can enjoy the IDTheft portion of Resident-Link at the $4.95 per month price. You can share the link with them and they can enroll. Only residents 'on the lease' can have payments reported to the credit bureaus.

Can I get a free copy of my credit report if I've been turned down for a loan?
Under the Fair Credit Reporting Act (FCRA), you may be entitled to receive a free copy of your personal credit report if you have received notice (within the past 60 days) that you have been declined credit, employment, housing, or if adverse action has been taken against you based on information from the credit bureaus (TransUnion, Experian or Equifax); or if you received notice that the terms of credit offered to you may be less favorable than the terms offered to consumers who have better credit histories. You can request your free report online from any of the three bureaus. If you're not eligible, some state laws require a free credit report or a lower fee for consumers in their states.

I already have an ID Theft product from my credit card company.
Credit card companies offer alerts for their particular credit card, a nice perk but not even close to the coverage that Resident Link is able to provide not to mention the added benefit of having your on-time rental payment data reported. For a complete line-up of benefits please visit the HOME page.

I am moving and need to cancel my service.
You can cancel at any time by calling 1-855-203-0683 or by visiting the 'Contact Us' tab. When you move out of your Laramar managed community, we won't be able to report your rental payment data but you can continue to enjoy the benefits of the IDTheft protection portion of Resident-Link. We simply continue billing your credit card on file for $4.95 a month.

How does this service differ from other companies?
There are other companies that offer a line up of IDTheft products and real-time credit monitoring, but none of them include rental payment reporting. You can expect to pay nearly $19.95 per month for those services. This exclusive product is offered to Laramar residents at just $4.95 per month.

What if I pay my rent a day or two late?
Your property will likely enforce a late fee. But, from a credit reporting standpoint, much like auto loans or credit cards, rental payments aren't classified as 'late' until 30 days past due. So, you wouldn't see a derogatory mark on your credit file unless you were 30 days past the due date.

How will rental payments be reflected on my credit report?
We report on-time rental payments once a month to the credit bureaus. They will show as a revolving trade-line as shown in the example.
See Example for Experian

*See Experian for details.